SERVICES

Virtual Assistant Services

They’re technology and internet savvy, have excellent communication skills and they’re at your beck and call. Need someone to list down and keep track of your tasks, manage your schedule, make calls or do some research for you? SMexec Virtual assistants can help ease your workload and do more than just the basic secretarial tasks.
Your Virtual Assistant will take care of:

Scheduling

• Keep track of your meetings, client appointments, speaking engagements, sales calls, etc.
• Set appointments, confirm appointments, send reminders (reminders of deadlines, birthdays, anniversaries, etc )
• Keep a calendar of your daily activities
• Schedule your haircut, doctor or dentist appointments

Travel Arrangements

• Make travel plans to ensure that business or personal trips go as smoothly as possible
• Make ticket, hotel and accommodation reservations and help you prepare your itinerary
• Remind you of your trip schedule and appointments  

Email Handling

• Handle volume of emails and pick out those that require your immediate attention
• Check, screen and filter email responses for you
• Retrieve all e-mails, sort, respond to routine requests and forward important items to you

Research and Transcription

• Search the internet for any topic required
• Prepare outlines and reports of researched topics
• Transcribe tape or MP3 files to capture the spoken word
• Get quotes on contractors/ vendors and/or collect feedback

 

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Content Moderation Services

We understand you don’t have all day to screen, monitor, moderate and update your website. Why not get a moderator who will make sure everything goes smoothly in your online community and report any illegal activity or violations to you? Content and user management are all crucial to your website’s success. Our content moderators will keep an eye on yours, and make sure everything is according to your site’s specific guidelines.
We provide Content Moderation services for:

• Discussion boards
• Blogs
• Social networking sites
• Customer review sites
• Experience or photo sharing sites
• Wikis

Our Content Moderators:

Social network moderators

• Monitor registrations, chat/shoutboxes, monitor profiles and take charge of video acceptance and moderation

Forum moderators

• Moderate and review content on various forums, remove major offenders, suspend accounts if necessary, report on inappropriate material and any problems with your site as they occur

Chat moderators

• Keep chatrooms running smoothly by monitoring multiple chat rooms, maintaining a friendly environment and ensuring that all chat rooms operate within prescribed guidelines around the clock
  

Video/Images moderators

• Control the video uploaded into your community and ensure that all videos published are within your rules and comply with copyright laws and pornography laws

 Website moderators

• Keep your website clear of any inappropriate and illegal content and make sure that exchanges between members is checked for foul language, copyright infringement and offensive materials

Other general tasks our Moderators can do for you:

• Checking the text and images within profiles
• Removing or editing content if necessary
• Investigating claims of abusive behavior by other users
• Warning users of site rules when they are not adhered to
• Reporting on any site performance issues as they are found
• Upkeep of moderation tools